Scam Alert · Stay Safe
Pause. Verify. Contact us.
Unexpected message or payment request? Take a moment before responding. Verify it through an official Emas Zakaria channel.
Three safe steps
When something does not feel right.
Stop
Do not rush, click unfamiliar links, share codes, or follow an unexpected instruction.
Check
Review the sender, spelling, link destination, and whether the request matches a conversation you started.
Verify
Contact Emas Zakaria through our website, official enquiry link, or published branch telephone number.
Protect your information
Never share these in a message.
Passwords, one-time passcodes, PIN numbers, or full card details.
Unnecessary identity documents or sensitive personal information.
Money in response to an unexpected request that you have not independently verified.
Remote access to your phone, computer, banking application, or messaging account.
Official routes
Verify with Emas Zakaria directly.
Personal assistance
Use the enquiry link published in our website header and footer to reach the Emas Zakaria team.
Open official enquiryCall a branch
Use the telephone numbers and directions published on our Branches page, not a number sent by an unknown account.
View branchesAlready shared information or sent money?
Contact your bank or service provider immediately, secure affected accounts, preserve screenshots and message details, and report the incident to the relevant Malaysian authorities. Then notify Emas Zakaria if our name or identity was used.
Notify Emas Zakaria